FAQs

FREQUENTLY ASKED QUESTIONS

Why your prices are cheaper? How do you manage in these prices?

Well, It’s most frequently asked question because our prices are really fascinating and in reply of this question, we just want to say that “it’s all about TAX”.

You can see the medicines we are selling are mostly manufactured by multinational pharmaceutical companies like Roche, Pfizer, Watson, Abott, GSK and more others. And it’s obvious that every country and union has it’s own tax classes and rules. Tax rules for prescription medicines are different in Asia then western countries like UK, USA, Australia etc. The question should be “Why prices of drugs are very high in Europe, USA and Australia?” And the answer would be “If we consider the price of rx drug without tax, it is 700% less then market prices (include tax). So it’s all about “TAX”.

How do your parcels pass through custom?

  We pack the packages carefully with tungsten and carbon papers to skip through customs x-ray machines at airports. Parcels are beautifully packed with gift papers from outside

Where do you ship from and where could you ship to?

We does ship world wide, means to any country except Israel. We are very familiar with United Kingdom, (Europe Countries), Unied States of America and Australia deliveries. We are based in Pakistan but we dispatch our parcels from different regions like, Philippines, Hong Kong, Pakistan and Singapore. You can ask for domestic shipping for USA and UK, we will let you know if your desired product will be available in stock for domestic delivery or not.

How do you ship? What carrier is used?

We ship daily from Mondays to Saturday, from several locations. Orders received on weekends will be shipped the following business day. We use registered air mail and the supplies are delivered by the postal service. In some cases, a signature will be required upon arrival.

What is your delivery lead timing?

In most cases of international shipping, Parcel delivers in 5-7 days but sometimes it could be delayed for 2 or three days. So we commit 5-9 days for international parcels and 2 days guaranteed for domestic shipping.

Can you overnight my order?

Overnight delivery is not possible. Unfortunately currently we do not have this service.

What are your payment methods and how to go through your accepted payment methods?

We are currently accepting three payment methods listed below

  • Western Union
  • Money Gram
  • Bitcoins

You will get complete details of selected payment method in order confirmation email (Please check your spam / junk folder if you did not receive order confirmation email).

How do i pay with my credit card for my order on your website?

You can pay the funds with your credit card online. Use the Western Union or Money Gram online transfer service which allows you to transfer the money with Western Union / Money Gram using your credit card. It is convenient to payout with your credit card in few minutes and validate your order.

 

Click here to send Western Union with your credit card

Click here to send Money Gram with your credit card

How does the order process work?

After submitting your order successfully, we will process your order internally. You can see the status of your order anytime in your order details after logging in. You also can track your order from My Account > Track Your Order page once your order status has changed to “Shipped” (Click Here  to track your order now)

(Click here to see graphical presentation of complete procedure)

You offer brand name medicines and generics. Are generics of the same quality as the originalbrand name product??

Generics are usually of the same quality as the original but they are manufactured by different companies and have different (more affordable) prices. In most cases, we provide both, the original and the generic product, so you may choose your preferred option.

What is your Reseller Service?

Please Click Here for detailed information about reseller service
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